Complaints

We’re sorry to hear you aren’t happy...

​Please tell us what’s happened so we can look into it and resolve your issue as soon as we can.​

​You can either fill out the form and hit the “submit” button, or you can email us on co********@ta********.com if you prefer. ​

​If you’d rather speak to someone about it, please call our support team on 01784 777 666.






    How we deal with complaints

    We’ll handle your complaint with the care that it deserves, and we’ll get it resolved as quickly as we can so you can get back to business.
    • 1

      Submit your complaint.

    • 2

      We’ll let you know that we’ve got it, and who we’ve sent it onto, within 24 hours of receiving it (excluding weekends and bank holidays).

    • 3

      We’ll get back to you to let you know what we have done to resolve your issue or give you an update. You can expect this within five working days.

    Contact Us

    Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.