Customer support
Search for:
Search Button
Menu
Who we are
Standard
Our purpose & values
–
A little bit about us
Working at Tax Systems
–
What it’s like to work for us
Custom
What we do
Standard
Corporate tax
–
Comprehensive corporate tax compliance
Value added tax
–
Automate your VAT process
Tagging & reporting
–
Automated tagging and reporting solutions
Data management
–
Accurate and secure data collection
Professional services
–
Outsource your reporting and returns
Custom
Info point
Standard
Resources
–
Webinars, whitepapers and more
News & Views
–
Our latest articles
Podcast
–
Tax, tech, and other stuff…
Custom
Contact
Training
Standard
Accounts Analysis
–
New and refresher
Free formats
–
New and refresher
Group Module
–
Book courses
Tax Accounting
–
Book courses
Accounts Integration
–
Book courses
Alphatag
–
Book courses
Custom
Security
Product Releases
Release notes
Tax Table
Home
Search for:
Search Button
Contact Us
Security Knowledge Base
Find all your answers here
All Categories
Threat and Vulnerability Management
Supply Chain
Sub-Processors
Storage and Processing
Security in Development
Policies
Physical and Environmental Controls
People
Other Questions
Organisation
Operations Management
Logging
Incident Management
Governance and Risk Management
Disaster Recovery
Data Protection
Change Management
Business Continuity
Backups
Availability
Audit Assurance and Compliance
Asset Management
Access Control
Home
Knowledge
Security
Availability
What is Tax Systems product availability SLA commitment?
What is Tax Systems product availability SLA commitment?
Availability is measured per calendar quarter:
What is the availability of services in Tax Systems?
What is the Service Downtime for Maintenance and Service Updates?