Increased legislation and reporting obligations mean that workloads are increasing while teams are squeezed to do more with less. Our family of service solutions help to alleviate the pressure on tax teams, enabling them to work more efficiently and make the most of their investment in people and systems.
We provide a suite of services to our UK and Irish customer base that are considered second to none. These include proactive product support, our compliance solution service options, training and professional services.
Our product support ranges from comprehensive online tools including 'how to' videos, live RSS feeds with industry updates and product news within our software solution itself, to expert telephone and email support that resolves 90% of customer queries within 24 hours. Our aim is not just to resolve issues but proactively empower our customers with product knowledge that will enhance their experience as users of our products.
Identification of duplicates across multiple data sources
Transactions that fall outside of reporting periods
Unexpected VAT rates in transaction data
Transactions between entities in VAT groups that should be excluded
For organisations that have already gathered the necessary wealth of data internally to support their submission requirements but do not currently use software compliance engines or available resources in-house to convert into the required tagging or reporting formats, we offer service options which help with reporting, tagging or e-filing.
Checks for unusual deviations/errors. Current and historic submission comparisons and period-on-period payments
Data summaries of potential inaccuracy.
Insights to support forecasting, such as forward liability projections.
Tax Systems provides services that help organisations optimise their investment in our compliance technology around their individual tax compliance needs. These include implementation support as well as computation and compliance process advice.
Our instructor-led training courses have been developed by tax professionals to provide you with all the information required to maximise the investment made in our solutions. Courses cover taxonomy, corporation tax accounting as well as specific training around our software solutions.
Our Services teams are made up of experienced tax professionals, dedicated to supporting our customers in the constantly-changing world of tax compliance. We help them by making sure products are simply deployed and up to date, by answering any questions they may have, as well as performing filing, tagging and reporting services where required. Our training portfolio makes sure users make the most out of their investment in Tax Systems.
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